Last Updated: 01 June 2025
By partnering with Fractional Agency, you agree to the terms outlined below. We believe in transparency, fairness, and open communication. Our goal is always to build strong, positive relationships with our clients. If anything here feels unclear, we’ll happily talk it through with you.
Fractional marketing gives small and medium businesses access to senior-level marketing expertise without the cost of a full in-house team.
To deliver the best results, we may need access to the right people on your team. This helps us align on priorities and ensure your input is captured along the way.
We see communication as the heart of every great partnership. We’ll keep you informed at every step, and we ask that feedback and approvals come back timeously so we can maintain momentum together.
Kindness, respect, and collaboration guide how we work. We’re here to make the process smooth and enjoyable, and we’ll always approach challenges with a problem-solving mindset.
Your trust matters to us. Both parties agree to treat proprietary information as confidential and only share it if required by law.
All services are quoted based on project scope. Pricing may vary depending on complexity, timelines, and deliverables.
Final pricing is always confirmed and agreed upon in writing prior to commencement.
Due to the nature of creative and strategic work, refunds are not provided once work has begun or a deposit has been paid.
We aim to resolve any issues quickly and professionally. If something isn’t working, we’ll discuss it and find a fair solution.
All final deliverables become the Client’s property once full payment is received. FRACTIONAL AGENCY may showcase completed work in our portfolio, case studies, or social media unless agreed otherwise in writing.
If you have any questions, need clarification, or simply want to chat through these terms, we’d be glad to hear from you:
FRACTIONAL AGENCY
Business Registration Number: 2025 / 445901 / 07
Email: kumari@fractionalagency.co.za